TX Department of Family and Protective Services

 

In February of 2014, The Stephen Group was selected after a competitive RFP by the Texas Health and Human Services Commission and the Department of Family and Protective Services to conduct a top to bottom Operational Assessment of the Texas Child and Protective Services Agency. The Stephen Group team on the project has had similar experience in child welfare operational reviews in Florida, Indiana and New Hampshire. On April 24, 2014, TSG presented the overview of the project to Child Welfare stakeholders in Texas - see attached power point presentation outlining the project. On June 17, 2014, TSG presented its final report to the Texas Health and Human Services Commission and the Department of Family and Protective Services, consisting of its "as is" Assessment Findings and "to be" recommendations. See attached reports The Commissioner of the Department of Family and Protective Services commented about The Stephen Group report as follows: "This report gives us an expert, objective view of CPS, and some of the findings are stark," " We now have a clear understanding of our strengths as well as our where we need to improve. The review found that we have great people, and it gives us a road map to become a great program that does its absolute best to protect children."

downloadPDFAssessment Findings

downloadPDFRecommendations Report